talabat Responsible Gaming
Entertainment is only worthwhile when it stays within limits. talabat wants every player to play safely, consciously, and with a healthy mindset.
Our Commitment
talabat believes that online betting and casino gaming is a form of entertainment — not a source of income or a solution to financial problems. We want everyone who comes to our platform to play thoughtfully and within their means.
To support this, we offer a number of practical control tools that allow a player to limit their deposits, losses, and time spent. All responsible gaming policies are set out in detail in our Terms and Conditions — it is important to read them carefully before opening an account.
To learn how your personal information and gaming history are stored and used, please read our Privacy Policy.
- Users under 21 are not permitted to open an account.
- Deposit limits, loss limits, and session time limits can be set at the player's request.
- Activating self-exclusion suspends the account completely for the chosen period.
- Bengali-language support is available via 24/7 live chat and email.
- There is an option to stop all advertising and promotional communications.
Self-Control Tools
Use the tools below to keep full control over your gaming. You can activate or adjust any of them at any time by contacting us via live chat.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, a wait of at least 24 hours is required before it can be changed.
Loss Limit
Decide in advance the maximum amount you are willing to lose within a given period. When that limit is reached, your session ends automatically.
Session Time Limit
Set how long you want to play in a single session. When the time is up, choose between an automatic reminder or a full logout — whichever you prefer.
Break (Cooling-Off)
If you want to take a break for a few days, activate a cooling-off period of between 24 hours and 30 days. You will not be able to log in to your account during this time.
Self-Exclusion
For a longer break, choose Self-Exclusion. Your account will be suspended for between six months and five years, and no promotional messages will be sent during this period.
Reality Reminder
A message will be shown at set intervals so you can see how long you have been playing and the total amount you have won or lost.
Warning Signs
If one or more of the signs below apply to you, question your gaming habits and seek support.
Playing Beyond Your Budget
You are spending more than you can afford, or placing bigger bets to try to recover lost money.
Relationship Strain
Gaming is causing distance or conflict with family or friends.
Neglecting Work or Studies
You are spending more time gaming than attending to your daily responsibilities and commitments.
Debt or Borrowing
You are borrowing money to gamble or dipping into your savings.
Hiding It
You are concealing the amount you play or how much you have lost from your family.
Unable to Stop
Even when you want to stop, you keep coming back and cannot control yourself.
Where to Get Support
If you are struggling, do not try to deal with it alone — seek help from any of the sources below.
talabat Live Chat
Bengali-language live chat support is available 24 hours a day, 7 days a week. Contact our team directly to set up self-exclusion or apply a limit.
Email Support
In addition to live chat, you can reach our support team by email. We respond in both Bengali and English.
Family and Close Ones
Talk to a trusted family member or friend. Their support and attention can often be the first step toward change.
Professional Advice
Speak with a mental health professional or addiction counsellor. This is a treatable problem — with the right support, things can get better.
Healthy Gaming Habits
Before taking part in online betting or casino gaming, be clear with yourself about how much you can afford to lose. Treat that amount as the cost of entertainment, not as an investment. Never bet with money from your salary or savings.
Before each session, set a time limit and a money limit, and stop as soon as either is reached. Remember, every bet outcome is entirely independent — a previous loss is no guarantee of a future win.
Do not place bets under the influence of alcohol or any other substance. Do not turn to gaming to relieve stress, anxiety, or sadness — it makes things worse, not better.
Make sure minors cannot access your account. Keep your device password-protected or screen-locked, and never share your login details with anyone.
For answers to common questions, read our FAQ page — it covers many topics related to accounts, payments, and responsible gaming.
Protecting Minors
talabat's services are strictly for users aged 21 and above. Age verification is mandatory during registration. If an account is opened using false information, it will be closed immediately and any balance held may be forfeited.
If there are children or teenagers in your household, use parental controls on your internet connection to prevent them from accessing gambling-related sites. Keep browsers and apps on your device password-locked.
- Age verification is mandatory at registration.
- Suspicious accounts are investigated.
- Use parental controls on your device.
- Do not share your login details with anyone.
- Report any irregularities to us.